How to Remove a Passkey in Windows, Chrome, Edge, Firefox, and Safari

Passkeys are not currently supported for signing into the University Portal. If you have created a passkey for your account, you may encounter sign-in issues when accessing certain websites or services. To avoid sign-in issues with the Portal, we recommend removing any saved passkeys associated with your University account by following the instructions below.

 

Microsoft Security Center

Windows 11

Google Chrome

Microsoft Edge

Firefox

Safari

iPhone/iPad

Microsoft Security Center (Microsoft Authenticator / Passkey)

If you created a passkey for your University account, you can remove it from your Microsoft Security Information page.

Remove a Passkey

  1. Navigate to https://aka.ms/mfasetup
  2. Sign in with your University account.
  3. The page will open to Security Info.
  4. Locate the passkey entry listed under your authentication methods.
  5. Click Delete next to the passkey.
  6. Confirm the deletion when prompted.

 

 

Windows 11

Windows can store passkeys locally using Windows Hello.

Remove a Saved Passkey

  1. Open Settings.
  2. Select Accounts.
  3. Click Passkeys.
  4. Locate the passkey you wish to remove.
  5. Select Delete passkey. [support.mi...rosoft.com], [learn.microsoft.com]

Disable Passkey Storage

  1. Open Settings.
  2. Go to Accounts → Passkeys.
  3. Select Advanced options.
  4. Turn off Save passkeys to this Windows device. [support.mi...rosoft.com], [learn.microsoft.com]

Google Chrome

Remove a Saved Passkey

  1. Open Chrome.
  2. Click the three-dot menu (⋮) in the upper-right corner.
  3. Select Settings.
  4. Open Password Manager.
  5. Find the website associated with the passkey.
  6. Select the passkey.
  7. Click Delete or Remove. [support.google.com], [honorinteg...shdesk.com]

Disable Passkey Saving Prompts

  1. Open Settings → Password Manager.
  2. Select Settings.
  3. Disable passkey-saving options such as Offer to save passkeys. [support.google.com], [support.google.com]

Microsoft Edge

Remove a Saved Passkey

  1. Open Microsoft Edge.
  2. Click the three-dot menu (...).
  3. Select Settings.
  4. Navigate to Profiles → Passwords.
  5. Open the Passkeys section.
  6. Select the passkey to remove.
  7. Click Delete. [honorinteg...shdesk.com], [support.mi...rosoft.com]

Disable Passkey Saving Prompts

  1. Open Settings → Profiles → Passwords.
  2. Turn off Offer to save passwords and passkeys. [askai.glarity.app], [learn.microsoft.com]

Mozilla Firefox

Remove a Saved Passkey

  1. Open Firefox.
  2. Click the menu button (☰).
  3. Select Passwords or Logins and Passwords.
  4. Locate the website entry.
  5. Select the passkey.
  6. Click Delete or Remove. [askai.glarity.app]

Disable Passkey Prompts (Advanced)

If Firefox continues prompting for passkeys:

  1. Type about:config in the address bar.
  2. Click Accept the Risk and Continue.
  3. Search for:
    • security.webauth.webauthn
    • security.webauth.webauthn_enable_softtoken
    • security.webauth.webauthn_enable_usbtoken
  4. Set each value to false. [support.mozilla.org]

Safari (Mac)

Remove a Saved Passkey

macOS Sequoia and Later

  1. Open the Passwords app.
  2. Authenticate with Touch ID or your password.
  3. Select the website or application.
  4. Click Delete Passkey. [support.apple.com]

Older Versions of macOS

  1. Open Safari.
  2. Select Safari → Settings → Passwords.
  3. Authenticate.
  4. Select the website.
  5. Click Delete Passkey. [support.apple.com]

Disable Safari Passkey Prompts

  1. Open System Settings.
  2. Select General → AutoFill & Passwords.
  3. Turn off AutoFill Passwords and Passkeys. [discussion....apple.com]

iPhone and iPad (Safari)

Remove a Saved Passkey

iOS 18 and later

  1. Open the Passwords app.
  2. Authenticate using Face ID, Touch ID, or passcode.
  3. Select the website or app.
  4. Tap Delete Passkey. [support.apple.com]

iOS 17 and earlier

  1. Open Settings.
  2. Select Passwords.
  3. Authenticate.
  4. Select the website or app.
  5. Tap Delete Passkey. [support.apple.com]
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